We understand calling us may seem difficult, especially in a time of crisis. We have an experienced team of professionals that have assisted countless individuals find the help they need. We are happy to answer any questions you and others have about the treatment of mental health and substance use disorders. Sometimes a crisis exists where detox and treatment are needed immediately other times outpatient treatment may be the best course. We are accustomed to effectively and efficiently meeting the needs of the prospective client and loved ones in these situations; it is our goal to help anyone who inquires get the help they need whether it’s with us or somewhere else. We are knowledgeable about interventionists nationally and abroad and can assess whether that is needed during the initial phone call.

Admissions frequently asked questions

Does The Omega Recovery Accept My Insurance?

We work with a variety of different insurance plans. We are happy to verify your insurance benefits and help explain the available options based on your policy’s coverage. It’s important to know that not all insurance plans are the same and most insurance authorization is based on medical necessity. It greatly aids our evaluation of your insurance coverage if you are willing to take some time and tell us about the situation you are dealing with, or for you to fill out our online application. Without the details for your situation or a brief history of the individual seeking treatment it is difficult to anticipate what your insurance policy will cover. Please understand that we strive diligently to maximize your insurance benefit by providing utilization review and billing facilitated by our hard-working professional team.

We understand that insurance coverage may be the deciding factor in what treatment options you can consider. Fill out the form below if you would like us to verify your insurance benefits. If we are unable to work with your insurance we will promptly assist you with a referral to a quality program that does.

What can I expect when I call?

Our admissions process is simple and straight forward. After an initial phone conversation to assess the prospective client’s needs, we will identify the appropriate level of care and placement. We have a variety of assessment tools to best identify the services you or your loved one need. We will educate you about our services and available options to address the needs of your situation. We want you or your loved one to get the most appropriate placement possible, we believe our Continuum of Care offers outstanding transformational healthcare options. However, if one of our programs is not appropriate for your situation we will gladly assist you with a professional referral that will best meet the needs present. We welcome you to call or fill out our online inquiry form to receive a phone call. Our team understands the chaos, pain or uncertainty you or your loved one may be experiencing. Allow us to be part of the solution, for all of you. All admissions are subject to onsite clinical assessment and approval; medical assessment may be required in some cases..

What should I bring with me?

Please bring clothes and toiletries. All of our locations have pots and pans, cooking utensils, and a washer and dryer. Upon admission, you are provided bedding, towels, and a pillow. We ask you please purchase or bring your own toilet paper, paper towels, and laundry detergent.

What should I expect on my first day at Omega Recovery?

Upon arriving at Omega Recovery, you will be greeted by a member of our staff and oriented to basic policies and procedures.

Usually, on the first weekday after your arrival, you will participate in a complete biopsychosocial(BPS) assessment, which will help your primary therapist create an individualized treatment plan.

If you arrive on a weekday, you will attend clinical programming from 8:30am to 4pm at the Omega Clinical Offices.

If you arrive on a weekend, you may use the extra time to become acquainted with your housemates and staff. You will begin clinical programming on Monday.

How often will I be at the clinic?

Our Partial Hospitalization Program (PHP) runs Monday through Friday, those in our Intensive Outpatient Program (IOP) will attend the clinic 2-4 days a week, as worked out with their individual therapist. Our Morning Program begins at 11 AM each day for all new clients for their first two weeks in the program.

frequently asked questions about treatment

Am I allowed visitors?

For the safety of our patients and our treatment staff, we encourage virtual visits with friends and family via Zoom.

Am I allowed to have pets there?

Pets are not allowed on the facilities. We do conform with all laws pertaining to certified service animals.

Can I smoke in the facilities?

Smoking inside any Omega Recovery premises is not allowed, including electronic tobacco devices. We ask you smoke outside at designated locations.

Our Services

In addition, Omega Recovery offers a full continuum of care. The following additional services are available to you:

Having Trouble with Your Insurance?

We understand that insurance coverage may be the deciding factor in what treatment options you can consider. If we are unable to work with your insurance we will promptly assist you with a referral to a quality program that does.

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